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Salesforce Administrator (Community Cloud/ Service Cloud)

Job Title
Salesforce Administrator (Community Cloud/ Service Cloud)
Job ID
Nashville,  TN 37208
Other Location

Title:  Salesforce Administrator (Community Cloud/ Service Cloud)

Job Summary:  Performs maintenance of Community/Service Cloud including development of reports and forms, system enhancements, and interfaces with other systems

Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies, to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record

Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project based work.

Essential Duties:

  • Build, configure and customize Salesforce Community cloud platform based upon business and functional requirements
  • Send data between Community Cloud and Service Cloud
  • Integrate with other systems through Rest and Soap APIs and install 3rd party applications
  • Build custom lightning components that support existing managed package components
  • Create custom objects, validation rules, workflows, process automation, reporting, and dashboards
  • Configure page layouts designed for different business profiles and requirements that are accessible for desktop, tablet, and mobile interfaces 

Knowledge, Skills and Abilities

  • Working knowledge of Lightning framework
  • Strong communication skills to interface with various technology teams and business stakeholders.
  • Extensive knowledge of Apex Classes/Controllers, Triggers, SOQL, SOSL, Visualforce Pages, Lightning Components, Process Builder and Flows

Knowledge of Web Services/APIs, Workflow Approvals, Dashboards, Custom Objects, Case, Apps, Web-to-case/lead, Email-to-case

Education and Experience

  • Bachelor's degree in Computer Science or equivalent work experience
  • 2-years experience with Salesforce Community Cloud and Service Cloud

The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned or otherwise to balance the workload.

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