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Artificial Intelligence Engineer

Job Title
Artificial Intelligence Engineer
Job ID
Ann Arbor,  MI 48104
Other Location

Position Overview:

To support our continued growth, we are hiring an Artificial Intelligence Engineer who has a passion for expanding their skill sets, mentor less experienced engineers, and proving no challenge is too difficult to overcome.  In this largely self-directed role you will have the opportunity to work on critical and challenging problems that have a direct impact on the current and future success of the organization with a pragmatic team of engineers.

Essential Job Functions:

  • Develop and implement Natural Language Processing (NLP) and Machine Learning (ML) Algorithms to support and improve Social Engagement Platform
  • Support operational deployment of ML algorithms to Social Engagement Platform for existing and new verticals
  • Perform ad-hoc requests for data, and exploratory analysis for clients and new verticals
  • Conduct research and development to support new algorithms, products and models for future deployments of learned dialog system
  • Work independently to achieve goals and objectives and seek guidance & assistance as needed

Other Duties and Responsibilities:

  • Provide technical leadership on complex and challenging tasks
  • Provide thought leadership to the team and mentoring to less senior team members
  • Research emerging practices and assist in defining practices for the team
  • Demonstrably live the Interactions values of
    • Being passionate about transforming customer experience
    • Being obsessed with our customer’s satisfaction
    • Being respectful of each other
    • Creating opportunities
    • Embracing disruption

Preparation, Knowledge, Skills and Abilities:


  • Master’s, PhD OR relevant work experience in applied mathematics, statistics, computer science or relevant technical field;
  • 3+ years’ experience developing and maintaining Machine Learning and NLP algorithms including:
    • Tagging Information Extraction and Parsing
    • Text-based unstructured prediction and clustering tasks with feature extraction
    • Deep Learning for both structured and unstructured prediction for NLP
    • Data manipulation of corpora to support new ML models
    • Good working knowledge of current literature in NLP and Deep Learning
    • Some knowledge of computational linguistics, statistics desired
  • Knowledge of Software Development and Best Practices
    • Proficiency in Linux, and strong working knowledge of your editor of choice
  • Strong self-organization, and attention to details
  • Ability to work independently and think critically
  • Strong oral and written communication                  skills
  • Ability to effectively work with and assimilate with a team of researchers



  • Working knowledge of Python, JavaScript and Java desired


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