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PMO Manager

Job Title
PMO Manager
Job ID
Troy,  MI 48084
Other Location

The experienced PMO Manager will manage a team of project managers who oversee the installation and configuration of foodservice technology solutions. This position will have responsibility for managing multiple, overlapping projects from kick off through go live, coordinating all Company and Customer resources and tasks, ensuring each project is delivered with high quality, on time and under budget.


  • Provides leadership and oversight to a team of project managers
  • Develop detailed product knowledge of the product suite
  • Employ a consistent, documented implementation methodology for each type of project
  • Act as technical and product expert for projects (must have a strong IT background)
  • Provides project teams with expertise and direction
  • Ensure software and menus are properly QA prior to shipping  
  • Conduct period reviews to monitor milestone progress; identifies potential issues with customers and keeps IT leaders apprised of project status
  • Provide complete visibility into each project for other departments
  • Establish and manage an implementation calendar 6-8 weeks out
  • Develop strong working relationships with customers

 Education and Experience:

  • Bachelor’s degree in related field
  • Minimum 5 years of experience in an information technology environment
  • Minimum 3 years experiencing managing employees
  • Technical implementation experience


  • Must be proficient in the use of project management tools, techniques, and practices.
  • Requires excellent communication skills, analytical ability, strong judgment and management skills, and the ability to work effectively with clients and project management staff
  • Ability to determine appropriate measures for themselves and for others to achieve the project goals
  • Knowledge of prevalent IT and project management methodologies
  • Ability to work effectively with tight deadlines regardless of possible setbacks
  • Exceptional work ethic
  • Entrepreneurial spirit


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