Current Openings

Current Openings

City Personnel is an Equal Opportunity Employer (EOE)

Manufacturing Customer Service Representative

Job Title
Manufacturing Customer Service Representative
Job ID
Franklin,  MA
Other Location

We are seeking a Manufacturing Customer Service Representative for our client in Franklin, MA. We are looking for someone who takes pride in providing top class customer service to clients. You MUST have a minimum of 2 years experience working in a Manufacturing Customer Service Representative environment.

If you are looking for a great job, with a set schedule, in a great office environment this could be the job for you!

Major Responsibilities of the Manufacturing Customer Service Representative:

  • Order execution: Entry of customer purchase orders, verify pricing and product availability, then follow through to ensure on time delivery.
  • Communication: Possess the ability to communicate effectively with both your team and our customers, as well as the ability to resolve issues.
  • Customer Relations: Work closely with the sales team to answer questions and handle problems in a professional and expeditious manner.
  • Product Knowledge Develop and maintain a vast knowledge of our products.
  • Manage and update customer information using the CRM system

Requirements of the Manufacturing Customer Service Representative:

  • Read and speak fluent English, with good verbal communication skills
  • Strong attention to detail and excellent organizational skills
  • Demonstrated judgment and discretion
  • Ability to work independently, under supervision, and in a creative environment
  • Demonstrated ability to communicate effectively and be able to explain complex procedures to people at varying comfort levels with technology

City Personnel is an Equal Opportunity Employer (EOE).


Required Skills

Customer Service
Consumer Goods
Pay Range
$18.00   Hourly to $20.00   Hourly

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