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Director of Product Management / E - commerce

Job Title
Director of Product Management / E - commerce
Job ID
27172981
Location
Orlando,  FL 32801
Other Location
Description

Director of Product / E-Commerce 

Leads team(s) responsible for the development of the vision and definition of digital products by connecting multiple complex consumer and/or employee touch points (e.g., research, feedback, etc.), technology strategy (e.g., sales office, in-room standardization), business drivers and business value, with a consumer focus

  • Responsible for providing leadership over the team that defines the strategy and functionally for Wyndham Destinations Digital Transformation
  • This leader will lead a team of product experts, in collaboration with cross functional business stakeholders, to define the vision for the entire end-to-end consumer (internal and external) experiences across all digital touch points (e.g., device, physical location, etc.)
  • This leader, along with their teams, will be accountable for the successful launch of all of digital products through the lifecycle of the product (Product Development, Introduction, Growth, Maturity, Decline)
  •  Deep understanding and proven track record of product management and user experience design with respect to Web, mobile and wearable technology, native application and Web engineering, as well as the ability to provide broad influential leadership towards the development of end to end consumer experiences
  • Have an eye toward the rapidly evolving digital landscape and provide leadership over advanced and emerging concepts to help educate leaders across the company, as well as inform our product roadmap/portfolio
  • Ability to direct and develop teams that ideate and deliver high quality digital products for our consumers by fostering and demonstrating a culture of data-driven and end-user focus

Key Requirements:

  • Provides leadership over the strategic direction of digital products, across all brands and all touch points, including strategy, product roadmap, product design, front-end technical development, launch and ongoing optimization
  • Partner and collaborate closely with stakeholders from the various brands and across the corporation to understand how to adapt and evolve the strategy of our digital products based on the key drivers of each of the brands
  • Leads team(s) responsible for the development of the vision and definition of digital products by connecting multiple complex consumer and/or employee touch points (e.g., research, feedback, etc.), technology strategy (e.g., sales office, in-room standardization), business drivers and business value, with a consumer focus
  • Fosters a highly collaborative team, where cross-discipline communication is paramount to the successful delivery of the product
  • Accountable for all digital product(s) created and developed and ultimately responsible for the on-time, on-budget and on-strategy delivery of our products and projects through careful prioritization and review
  • Sets corporation-wide digital principles, standards and practices (across product definition, product design and product engineering) and responsible for ensuring all delivery teams apply those practices to their various work products and continually evolve those practices
  • Responsible for development of overall product roadmap in collaboration with all relevant stakeholders and works in close collaboration with the internal teams to develop an annual operating plan for digital products, including advocating for the appropriate level of funding necessary to meet the rapid adoption of digital products by our consumers
  • Responsible for all aspects of personnel management (e.g., hiring, training and development, etc.) related to direct reports and overall team

Key Qualities Required

  • Deep knowledge and extensive track record in leading teams in the development of Web and mobile solutions, with a deep understanding of how to get consumer-centric solutions to market with a high degree of success
  • Deep knowledge of digital technologies, with an eye toward the continual change in consumer technology, including but not limited to wearables, screen-less UI, artificially intelligent bots and voice recognition
  • Experience leading product, design and engineering teams through a software development lifecycle that leverages agile principles, yet recognizes constraints necessary in an environment that has both antiquated systems and a construction lifecycle with a long lead time
  • Ability to effectively provide overall leadership across a large and diverse delivery system, that spans product definition, design and engineering across front-end UI, services and back-end systems
  • Exceptional verbal and written communication and project/program leadership skills, including the ability to communicate effectively at the senior most executive levels of a company

 

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