Sales Support Specialist
- Job Title
- Sales Support Specialist
- Job ID
- Altamonte Springs, FL 32701
- Other Location
Responsible for supporting the Sales Department for purpose of support for Sales Staff,
and for completing administrative duties and clerical tasks for efficient operations
- Responsible for answering all Sales Support emails
- Assist Patient Care Coordinators and/or Verifiers in retrieving any and all necessary information to complete prescription requests
- Responsible for keeping updated reports as instructed by VP of Sales.
- Maintain up-to-date referral source records, as well as any other requested records, in accordance with company instructions.
- Support all Specialty Pharmacy activity in the delivery of medications, i.e. assisting center in procuring missing documentation, and communicating information of and for M.D. offices, etc.
- Work daily in Power Sales University to become more proficient at selling.
- Communicate all competitive information to VP of Sales and other marketing employees.
JOB DESCRIPTION: SALES SUPPORT SPECIALIST
- Notify physicians of patient benefits.
- Triage prescriptions to in-network pharmacy we cannot fill.
- Contact physicians and or patients to obtain necessary information to complete prescription processing.
- Follow up with MD offices to obtain prior authorization status.
- Mail and/or fax out marketing materials
- Answer incoming phone calls for sales staff with courtesy and efficiency by taking accurate messages and/or routing calls properly.