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Sales Support Specialist

Job Title
Sales Support Specialist
Job ID
27170658
Location
Altamonte Springs,  FL 32701
Other Location
Description

JOB SUMMARY:

Responsible for supporting the Sales Department for purpose of support for Sales Staff,

and for completing administrative duties and clerical tasks for efficient operations

 

ESSENTIAL FUNCTIONS:

  • Responsible for answering all Sales Support emails
  • Assist Patient Care Coordinators and/or Verifiers in retrieving any and all necessary information to complete prescription requests
  • Responsible for keeping updated reports as instructed by VP of Sales.
  • Maintain up-to-date referral source records, as well as any other requested records, in accordance with company instructions.
  • Support all Specialty Pharmacy activity in the delivery of medications, i.e. assisting center in procuring missing documentation, and communicating information of and for M.D. offices, etc.
  • Work daily in Power Sales University to become more proficient at selling.
  • Communicate all competitive information to VP of Sales and other marketing employees.

 

JOB DESCRIPTION: SALES SUPPORT SPECIALIST

  • Notify physicians of patient benefits.
  • Triage prescriptions to in-network pharmacy we cannot fill.
  • Contact physicians and or patients to obtain necessary information to complete prescription processing.
  • Follow up with MD offices to obtain prior authorization status.
  • Mail and/or fax out marketing materials 
  • Answer incoming phone calls for sales staff with courtesy and efficiency by taking accurate messages and/or routing calls properly.

 

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