Careers

About Unity Care

Our mission is to provide quality youth and family programs for the purpose of creating healthier communities through lifelong partnerships.  Headquartered in San Jose, with incredible weather, culture and sports, and the SF Bay and ocean just minutes away.  Unity Care offers a wide range of services benefiting at-risk and foster youth and their families throughout Northern California. Its signature program, established in 1993, focuses on serving the housing needs of youth in foster care and beyond. The organization provides more than two dozen community-based, education and behavioral health programs, transforming the lives of over 6,000 youth and families annually.  We are proud to have one of the most ethnically and culturally diverse workforce in the Bay Area.  We have a friendly, servant-leader culture with significant growth opportunities.

OVERVIEW: 

The Program Manager oversees daily operations of Unity Care’s Transitional Age Youth (TAY) program and staff.  S/he provides leadership and supervision to Facility Managers and Case Managers, ensuring youth are safe, engaged, making progress, and transitioning to a permanent living arrangement.  Strong organizational and interpersonal skills are required, including: staff management, and development, interviewing and hiring, performance evaluations, planning, delegating, budgeting, program development and facilitation. The Program Manager is responsible for communication, coordination, project team over-site, implementation, monitoring, reporting and evaluating the TAY Program for continuous quality improvement. The scope of work will be broad and comprehensive requiring partnership and collaboration with a team of professionals as well as work independently to collect, to analyze, interpret and report programs results.

DIRECT REPORTS

1. Facility Managers
2. Case Managers

QUALIFICATIONS:

1. Advanced knowledge of designated functional areas
2. Minimum 4 years of experience working with at-risk adolescents in a residential setting.
3. Minimum of 2 years of management experience
4. Bachelor’s degree in Behavioral or Social Sciences or equivalent experience, Master’s degree is preferred
5. Excellent interpersonal skills with demonstrated ability to work with a wide variety of personalities
6. Strong knowledge of Community Care Licensing Requirements
7. Knowledge of clinical & therapeutic processes
8. Ability to motivate and maintain effective working relationships with staff and partners.
9. Excellent writing and verbal communication skills.
10. Advanced knowledge of Microsoft Offices applications.
11. Excellent organizational, analytical, computer and written communication skills
12. Ability to prioritize projects
13. Ability to work as a team member
14. Ability to practice direct communication and to give/receive feedback
15. Valid CA driver’s license
16. Fingerprint clearances and any other regulatory clearances necessary for the position

PRIMARY RESPONSIBILITIES

1. Provide oversight and supervision of TAY facilities
2. Select, orient, train, supervise, and develop Facility Managers
3. In partnership with the Clinical Program Manager, select, orient, train, supervise, and develop Case Managers
4. Ensure effective selection, onboarding, performance management, and development of all assigned TAY staff
5. Ensure continuous compliance with CCL and all regulations and external requirements
6. Ensure clinical compliance with residential treatment counselors & case managers
7. Ensure 90% occupancy targets are achieved and provide oversight of client intake process.
8. Ensure MH productivity targets are achieved
9. Develop, execute, and improve all systems and program protocols
10. Prepare and submit timely reports as assigned
11. Ensure 80% staff retention within treatment homes
12. Ensure 75% of youth graduations
13. Conduct weekly staff meetings with Facility Manager, Clinicians, and Administration to discuss staffing concerns, weekly planning, and resident issues.
14. Facilitate training in support of staff learning and development
15. Ensure a therapeutic environment and client-focused programming
16. Facilitate a high level of youth and family engagement
17. Provide Servant Leadership practices that enables a positive and inclusive culture
18. Ensure fidelity to the Program Statement and Plan of Operations
19. Partner with the Clinical Program Manager to ensure integration of clinical services
20. Under the supervision of the Director of TAY Services, maintain job specific programs and developments
21. Serve as community liaison and agency representative
22. Other duties as assigned

Compensation

We maintain a collaborative learning environment where people are challenged, grow, and have fun.  We offer highly competitive compensation and an excellent benefits package, including generous time off, health and dental benefits, and 403b contribution.  Unity Care is an Equal Employee Opportunity employer.

Please send a resume and cover letter to: vhamberry@unitycare.org