Are you passionate about helping foster children and families?
Join an ethnically and culturally diverse team of multidisciplinary professionals. Unity Care has a wide-range of rewarding positions serving underserved foster youth and families in Santa Clara, San Mateo, and Placer Counties. As a member of the Unity Care team you will receive competitive benefits, training, and professional development opportunities.
An Equal Employment Opportunity and Affirmative Action Employer
Unity Care is an Equal Employment Opportunity and Affirmative Action employer, committed to nondiscrimination on the basis of race, color, religion, national origin, gender, sexual orientation, gender status, marital status, pregnancy, age, disability, or covered veteran’s status, consistent with applicable state and federal laws. Reasonable accommodations will be provided for applicants with disabilities who self-disclose.
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Program Manager - TAY Services
Program Manager - TAY Services
About Unity Care
Our mission is to provide quality youth and family programs for the purpose of creating healthier communities through lifelong partnerships. Headquartered in San Jose, with incredible weather, culture and sports, and the SF Bay and ocean just minutes away. Unity Care offers a wide range of services benefiting at-risk and foster youth and their families throughout Northern California. Its signature program, established in 1993, focuses on serving the housing needs of youth in foster care and beyond. The organization provides more than two dozen community-based, education and behavioral health programs, transforming the lives of over 6,000 youth and families annually. We are proud to have one of the most ethnically and culturally diverse workforce in the Bay Area. We have a friendly, servant-leader culture with significant growth opportunities.
The Program Manager oversees daily operations of Unity Care’s Transitional Age Youth (TAY) program and staff. S/he provides leadership and supervision to Facility Managers and Case Managers, ensuring youth are safe, engaged, making progress, and transitioning to a permanent living arrangement. Strong organizational and interpersonal skills are required, including: staff management, and development, interviewing and hiring, performance evaluations, planning, delegating, budgeting, program development and facilitation. The Program Manager is responsible for communication, coordination, project team over-site, implementation, monitoring, reporting and evaluating the TAY Program for continuous quality improvement. The scope of work will be broad and comprehensive requiring partnership and collaboration with a team of professionals as well as work independently to collect, to analyze, interpret and report programs results.
Advanced knowledge of designated functional areas
Minimum 4 years of experience working with at-risk adolescents in a residential setting.
Minimum of 2 years of management experience
Bachelor’s degree in Behavioral or Social Sciences or equivalent experience, Master’s degree is preferred
Excellent interpersonal skills with demonstrated ability to work with a wide variety of personalities
Strong knowledge of Community Care Licensing Requirements
Knowledge of clinical & therapeutic processes
Ability to motivate and maintain effective working relationships with staff and partners.
Excellent writing and verbal communication skills.
Advanced knowledge of Microsoft Offices applications.
Excellent organizational, analytical, computer and written communication skills
Ability to prioritize projects
Ability to work as a team member
Ability to practice direct communication and to give/receive feedback
Valid CA driver’s license
Fingerprint clearances and any other regulatory clearances necessary for the position
Provide oversight and supervision of TAY facilities
Select, orient, train, supervise, and develop Facility Managers
In partnership with the Clinical Program Manager, select, orient, train, supervise, and develop Case Managers
Ensure effective selection, onboarding, performance management, and development of all assigned TAY staff
Ensure continuous compliance with CCL and all regulations and external requirements
Ensure clinical compliance with residential treatment counselors & case managers
Ensure 90% occupancy targets are achieved and provide oversight of client intake process.
Ensure MH productivity targets are achieved
Develop, execute, and improve all systems and program protocols
Prepare and submit timely reports as assigned
Ensure 80% staff retention within treatment homes
Ensure 75% of youth graduations
Conduct weekly staff meetings with Facility Manager, Clinicians, and Administration to discuss staffing concerns, weekly planning, and resident issues.
Facilitate training in support of staff learning and development
Ensure a therapeutic environment and client-focused programming
Facilitate a high level of youth and family engagement
Provide Servant Leadership practices that enables a positive and inclusive culture
Ensure fidelity to the Program Statement and Plan of Operations
Partner with the Clinical Program Manager to ensure integration of clinical services
Under the supervision of the Director of TAY Services, maintain job specific programs and developments
Serve as community liaison and agency representative
Other duties as assigned
We maintain a collaborative learning environment where people are challenged, grow, and have fun. We offer highly competitive compensation and an excellent benefits package, including generous time off, health and dental benefits, and 403b contribution. Unity Care is an Equal Employee Opportunity employer.
Please send a resume and cover letter to: firstname.lastname@example.org