Front Office Receptionist

Job Title
Front Office Receptionist
Duration
Location
Columbus,  OH 43214
Other Location
Description
  • Ensure all calls are answered immediately and in a professional and appropriate manner
  • Engage with each caller, providing excellent customer service
  • Greet and assist all patients, striving to create a premium experience
  • Prepare patient folders with appropriate materials for the type of patient and exam
  • Set and maintain all front desk protocols for front and back desk procedures
  • Process incoming and outgoing mail as appropriate
  • Communicate with technicians and physicians to ensure smooth flow of patients
  • Patient check in and out
  • Scheduling appointments and outsourced services
     

Requirements:
 

 

 

  • High School diploma or equivalent
  • Significant phone reception experience with excellent telephone demeanor
  • Demonstrated organizational skills
  • Proficient in relevant computer scheduling applications, electronic medical records and basic computer software such as Outlook, Word, and Excel
  • Self-motivated with ability to work with minimal supervision
  • Team player with a positive approach
  • Ability to multi-task
  • Strong communication and interpersonal skills
  • Excellent problem solving and analytical skills


 

Required Skills

High School diploma or equivalent
Significant phone reception experience with excellent telephone demeanor
Demonstrated organizational skills
Proficient in relevant computer scheduling applications, electronic medical records and basic computer software such as Outlook, Word, and Excel
Self-motivated with ability to work with minimal supervision
Team player with a positive approach
Ability to multi-task
Strong communication and interpersonal skills
Excellent problem solving and analytical skills
Openings
1
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