Job Openings: KCO Resource Management

Job Openings

Quality Assurance & Food Safety Manager

Job Title
Quality Assurance & Food Safety Manager
Job ID

Quality Assurance & Food Safety Manager

This position is with a specialty & natural foods manufacturer located outside of the Greater Newark, NJ area. This role will report into the VP of Operations and work in partnership with the Plant Manager. The primary duties of this position include:  implementing and managing the company’s third-party audits, implementing the HACCP plan, ensuring all employees are trained in & follow GMP, conduct internal audits, and ensure regulatory compliance. Other duties include managing outside contractors and investigating and resolving customer complaints.


Duties & Responsibilities (Including but not limited to):

  • Involved in setting up food safety procedures and ensuring compliance
  • Establishes Continuous Improvement initiatives and annual goals for the Quality Assurance program to assure excellent product quality, yield gain, optimal efficiency, and customer satisfaction
  • Develops tools to report on KPIs, analyze trends, and drive continuous process and quality improvements
  • Reports to Plant Manager and production associates on QA issues, daily dispositions, and resolutions
  • Coordinates company HACCP program implementation, training, recording, and all related issues
  • Responsible to report food safety, quality, and regulatory compliance concerns to plant and management team with authority to initiate actions
  • Oversees, organizes, and conducts internal audits; also works with outside third-party auditing company.
  • Manages GMP audits in accordance with HACCP compliance procedures
  • Organizes and oversees all internal product testing, physical and sensory: raw ingredients, packaging components, mid-production, and finished product evaluation
  • Organizes and manages all outside lab testing
  • Responsible for keeping all packaging and records, in compliance with all regulations
  • Manages customers’ complaints, follow-ups, corrective actions, staff training, and credit approvals
  • Works with sales and management on fulfilling customer QA requirements
  • Ensures quality documents and reports are completed and collected regularly
  • Coordinate new plant start-up and product line extension validation process and documentation
  • Manage lab personnel, and authorized processors; train, develop, and help team to prioritize their tasks
  • Manage outside contractors such as Pest Control and uniform vendor
  • Handles confidential information with discretion
  • Performs other duties and/or assignments as directed


Minimum Qualifications (including but not limited to):

  • Bachelor’s Degree required, preferably in Food Science, Biology, Chemistry, or related field
  • Must have 5+ years of experience in managing, coaching & mentoring a team of quality/food safety professionals in a food manufacturing environment  
  • Proven success managing 3rd party audit experience is required
  • Needs to have experience with FSMA and HACCP  
  • Ability to conduct lab analyses, generate data, interpret results, and track trends
  • Organized, process-driven, and detail oriented
  • Must be able to perform mathematical calculation and analysis
  • Strong written and verbal communication skills; Bilingual (English/ Spanish) a plus
  • Needs to be proficient in Microsoft Office and its programs, specifically Excel & Word
  • Ability to work in a fast-paced ever-changing work environment
  • Physical ability to stand, sit, & other physical activities necessary to perform job duties that may require to be performed for prolonged periods of time
  • Must be able to pass all pre-employment background, drug and criminal screens



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