Current Openings - Career Evolutions

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Director of UX Research

Job Title
Director of UX Research
Job ID
San Francisco,  CA 94111
Other Location

Career Evolutions is searching for a Director of UX Research for a fast-growing technology company in San Francisco. It’s a full-time, direct-hire opportunity with a total compensation up to $225,000 + Benefits.

If you’re looking to join a fast-growing technology company where your leadership in a lab environment will have a direct impact on the organization and its customers then this may be the right opportunity for you.

You will own the global user research approach to service UX design teams, product management, development, sales and marketing organizations.

You will lead a research lab facility in San Francisco and Mountain View along with growing the capabilities of the department to increase the amount of data and insight provided to UX Designers and Product Managers. The product portfolios span the consumers’ consumption of TV and content services on a broad range of devices from BYODs to Set Top Boxes. Also, the lab provides user research on back office platform management tools that pay TV operators use to power the end consumer experiences. Research is a growing offering provided by the practice and you will need to balance the running of this with the day to day service offered to our designers and product managers. You will manage existing vendor partnerships and annual renewals of contracts with service vendors.

You are comfortable working in a fast-paced environment, taking the initiative, managing multiple projects, and working hard to find creative solutions with all parties. We’re looking for a motivated, high-energy self-starter with a talent attain growth in the practice. You have a background in creating and implementing user research programs. Demonstrated mastery of verbal and written communication skills is also important as you will lead meetings and give presentations to all levels of the organization presenting value of user research and findings.

Qualifications & Requirements:

  • Bachelors in relevant field (cognitive science, human factors, psychology), Masters preferred
  • 8 years professional experience in User Research
  • Experience with numerous formative and evaluative research methodologies
  • Experience creating and implementing a User Research program
  • Experience presenting the value of user research to executive audiences to gain buy in
  • Experience planning and conducting a variety of user research methodologies
  • Experience defining usability metrics
  • Ability to uniquely balance, lead, and direct both qualitative and quantitative research initiatives
  • Proven ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
  • Mastery of all aspects of research (study design, recruiting, moderating, analysis, & reporting)
  • Excellent communication, interpersonal and analytical skills
  • Able to split your time 50 / 50 between San Francisco and Mountain View

Founded in 2008, Career Evolutions is a leading Executive Search Firm based in Scottsdale, Arizona. Career Evolutions provides products and services to identify top talent, develop employees, and maximize human capital to enhance the bottom line. For more info, please visit, check out our Current Opportunities, and contact us via phone 480.626.5253

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