Customer Success Specialist
- Job Title
- Customer Success Specialist
- Job ID
- The Woodlands, TX 77380
- Other Location
UpSnap provides highly targeted, data-driven mobile and intent based advertising to attract the ideal audience for brands big and small. Combining first-party proprietary data and real-time analytics, UpSnap goes beyond location to deliver site agnostic and results-driven campaigns that produce qualified, engaged customers. UpSnap tailors each campaign to align with unique business goals, delivering the right customers for more meaningful exposure and better business results.
- Work with the sales team to on-board new clients as well as provide technical support to existing clients.
- Provide proactive support and service by setting up accounts using consistent processes.
- Deliver an exceptional customer experience.
- Coordinate with our operations team to quickly resolve all user issues.
- Knowledge of HTML code.
- Customer Service experience preferred.
- Strong Multi-tasker.
We offer great benefits including competitive pay, insurance options, 401K, and paid time off.
UpSnap is an Equal Opportunity Employer.