CINC is a fully integrated cloud-based homeowners’ association accounting and property management software system that develops accounting and management software solutions that support the running of the day to day activities of Homeowners Associations.
The Project/Training Coordinator will be a team-player that will be responsible for assisting our Project Managers and Consultants with organizing ongoing projects and will help to successfully onboard new customers. Essential tasks involve providing administrative support for the Project Manager & Training Consultants, and ensuring deadlines are being met in a timely manner.
Organize, attend, and participate in weekly project calls hosted by the Project Manager.
Document and follow up on important actions and decisions from meetings.
Send follow-up emails for status updates regarding Web Axis and additional module setups.
Review and import data spreadsheets related to project tasks.
Review database for project tasks completed by the customer.
Review/update project plans and send to the customer.
Develop templates and test users for training/transition.
Facilitate monthly webinars (as assigned).
Submit cases through Salesforce.
Schedule travel and manage travel arrangements.
Facilitate project specific software installations.
Manage and send out Go Live notification emails.
Facilitate 3rd party vendor interface setup and training.
Assist with ensuring project deadlines are being met in a timely manner.
Ideal candidates will be detailed oriented, organized, able to multi-task and proficient with Excel. The individual must also have strong written and verbal communication skills in order to communicate clearly and professionally with management, development team members, and customers. Ideal candidates must possess a Bachelor’s degree or equivalent work experience. CINC is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.