Legal Intake Specialist - Not in a Call Center! Providence,  RI Current Openings

Current Openings

City Personnel is an Equal Opportunity Employer (EOE)

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Legal Intake Specialist - Not in a Call Center!

Job Title
Legal Intake Specialist - Not in a Call Center!
Job ID
27076048
Location
Providence,  RI 02907
Other Location
Description

Prestigious down town Providence law firm is seeking a personable Intake Specialist to join their staff. Intake Specialists are the initial contact for potential clients and will be responsible for documenting their cases and for following up with them as needed. The ideal candidate for this position will be a good listener, an excellent communicator, have a sympathetic heart, and understand customer service as well as have the ability to market our services, overcome objections and relay the benefits of their law firm over others.

Responsibilities include making and answering calls, completing intake forms with accuracy and providing clients with excellent customer service. Responsibilities include making and answering calls, completing intake forms with accuracy and providing clients with excellent customer service.

Responsibilities:

  • Previous experience includes sales, telemarketing or working as a receptionist.
  • Following up with potential clients
  • Organize and properly documenting potential client's cases
  • Fast data entry skills are necessary
  • High School Diploma is required
  • Work well with others and be a team player
  • Fielding phone calls from clients.
  • Maintain database by entering client information.
  • Use telephone to reach clients to verify correct information before data entry.
  • Ability to handle concerned clients professionally.

Education and/or Experience:

  • Minimum of 1+ years of data entry, sales experience.
  • High school diploma is a must.

Please send resume to apply.

Required Skills

legal admin
phone skills
Openings
1
Pay Range
$14.50   Hourly to $16.00   Hourly

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