Network Field Support Specialist
- Job Title
- Network Field Support Specialist
- Job ID
- Annapolis Junction, MD
- Other Location
Legato, LLC Senior Recruiter Stephanie Malbrough (email@example.com / 443-583-4481) would love to speak with you regarding the following position: Network Field Support Specialist in Annapolis Junction, MD.
What You Will Do
Performs maintenance, sustainment of existing networks, and identification/correction of issues.
Resolve routine network problems; operate network analyzers, WAN test equipment, and network simulators. Monitors data or voice system networks for various messages, alarms, or issues. Activates scripts as alarms occur or issues surface. Confirms accuracy of messages, alarms or issues and/or determines severity of problem, issue or alarm. Initiates resolution as appropriate. Troubleshoots problems using scripts and standard, routine procedures; escalates as appropriate. Researches issues to determine if problem may be resolved using predefined procedures. Resolves basic issues; documents the results. Communicates occurrence of alarms or issues and resulting actions taken to resolve or escalate problem. Executes scheduled maintenance routines in accordance with standard procedures. Identifies issues or problems and resolves as appropriate; escalates when necessary. Activates/deactivates network lines according to established schedules. Performs first- and/or second-level problem determination (first level is help desk). Interfaces with users and/or network vendors.
Who You Will Work With
Coordinate with System Engineer to ensure proper mission operations with minimal down time.
Who You Are
A Network Field Support Specialist that assist in site surveys, system installations, configuration management, maintenance, modernization, and sustainment of a global Enterprise Network.
Our minimum requirements for this role:
Security Clearance Required: TS/SCI w/ Polygraph
- Two (2) years of experience in programs and contracts of similar scope, type, and complexity are required. Associate's degree in engineering technology from an accredited college is required
- Two (2) years of additional network engineering experience may be substituted for an Associate's degree.
- Experience with installation and configuration of any levels of network devices, such as firewalls, switches, routers, cabling, Cisco, Brocade, or Juniper devices is a plus.
- Experience supporting WAN technologies such as SONET (OC3, OC48, OC192), DS3, T1, etc.
- Experience with Taclanes/KG-175, etc.
- Experience with MPLS, BGP, VPNs, etc.
What Your Future Manager Says
"Our team at Legato Corp is a family first company that is growing every day and we look forward to finding that perfect Network Field Support Specialist that will bring us to the cutting edge of technology and keep us moving forward." ~Vice President
About Your New Company
Legato, LLC is a dynamic small business headquartered in Odenton, adjacent to Ft. Meade, MD. Our IT engineers and security experts are among the top of their field and enjoy working at Legato for its attention to its employees, aggressive compensation, and benefits package and upward mobility possibilities.
Legato, LLC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer and hire without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions