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Career Opportunities

Scrum Master

Job Title
Scrum Master
Job ID
Franklin,  TN 37067
Other Location



Conexess Group is excited to be aiding a local client in their search for an experienced professional to join their IT Department as a Scrum Master. The ideal candidate will provide effective collaboration, facilitation, leadership and coaching skills as an Agile mentor to multiple teams. This is a full time position located in Franklin, TN and the manager for this position has been a valued partner with Conexess for several years.




  • Support and educate the Product Owners and Tech Leads, especially in regards to grooming and maintaining the product backlog.
  • Serve as Agile Facilitator/Scrum Master for up to two or three Agile teams.
    • Coach teams on the basics of Agile. Uphold Agile values and principles; facilitating Agile ceremonies.
    • Focus teams to derive and deliver highest business value.
    • Foster motivating culture of openness, collaboration, and continuous improvement.
    • Coordinate across other teams, informally and formally, i.e. Scrum of Scrums.
    • Continuously improve iteration delivery, quality, and flow.
    • Track and communicate health of iterations.
    • Collect and utilize iteration metrics.
    • Resolve and/or escalate impediments to help your team deliver.
    • Serve as a filter to remove impediments to progress as identified by the team and shield team from external interference.
    • Facilitate the team’s management resolution and escalation of blockers.
    • Facilitate iteration structure with Agile Practices.
    • Facilitate story level collaboration between tech teams and product owners.
    • Develop high performing and self-organizing/refining teams.
    • Enforce and defend the ‘rights’ of the team members.
    • Ensure sustainable pace and optimize output.
    • Other responsibilities may include facilitating daily scrums, sprint planning, demos, etc.
  • Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk. Tracks and communicates the overall team progress.
  • Providing all support to the team whenever possible and leading by example. Foster close cooperation across all team members; encourages cross-training and team support.
  • Ensure successful delivery of large and/or cross-functional product and business initiatives.
  • Identify and evaluate tools for increased productivity, i.e., roadmap/sprint planning, communication, reporting, team performance, decision-making, etc.
  • Other duties as assigned




  • Solid understanding of software development and Dev/Ops
  • Understand other processes and methodologies and can speak intelligently about them
  • Superior written and verbal communication skills and ability
  • Great leadership by providing an objective, high energy and consistent work ethic
  • Excellent decision making and conflict resolution skills
  • Excellent organizational and time-management skills
  • Excellent analytical skills, with strong attention to detail
  • Strong formal presentation skills
  • Must be able to facilitate discussion and facilitate alternatives or different approaches and demonstrate value-add principals to the team
  • Must be able to ensure Agile concepts and principles are adhered to, provide a voice of reason and authority, and make the tough call
  • Ability to work effectively in a fast-paced environment and adapt to shifting priorities.
  • Ability to lead a team to self-organization
  • Ability to interact with all levels of individuals, both internally and externally. This includes executive levels of management.
  • Professional dress and demeanor


Preferred/Required Skills


  • Extensive experience leading IT teams.
  • Proven education and knowledge/examples of Agile facilitation.  
  • 4+ years of experience in Agile coaching/training or as a Scrum Master.
  • 3+ years of experience across Software Development Life Cycle phases, preferably leading Agile teams in various roles/capacities.
  • Certified Scrum Master (CSM) preferred, but NOT required.
  • Certified Team Coach (CTC) or Certified Enterprise Coach (CEC) a plus.
  • Experience with resource planning and scheduling using work management tools (i.e., JIRA, Version One, Aha, MS Project, etc.).



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