Project Manager-Secret Clearance Linthicum,  MD Talent Orchard | A Leading Provider of Technical Workforce Solutions
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Project Manager-Secret Clearance

Job Title
Project Manager-Secret Clearance
Job ID
27064271
Location
Linthicum,  MD 21090
Other Location
Description

Project Manager

Linthicum, MD

Secret Clearance

 

Talent Orchard LLC has been retained by DEI as their outsourced recruiting organization to manage their hiring process, and we are searching for a Workflow Project Manager with a Secret Clearance to support an exciting new contract for a DoD customer located in Linthicum, MD.

 

Responsibilities:

  • Process incoming incident information in accordance with customer’s procedures
  • Assign tickets based on analyst workload
  • Maintain continuous oversight of work in progress to ensure timely completion
  • Maintain constant communication with analysts regarding day-to-day workload for ticket assignments
  • Identify ticket(s) similar in nature and the best plan of action for ticket assignment
  • Ensure ticket owners are entering appropriate information in tickets based on Standard Operating Procedures (SOPs)
  • Develop a thorough understanding of the customer’s current processes, identify patterns and trends, and provide workflow process improvement recommendations
  • Provide customer leadership with production data and metric reports
  • Other related duties as assigned

 

Required Qualifications:

  • Must have 5 years of professional experience with a Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education; or 3 years of professional experience with a related Master’s degree; 13 years of professional experience without a degree
  • Must have an active Secret Clearance to start
  • Experience using a workflow ticket or issue tracking system
  • Experience tracking metrics and creating/generating reports
  • Ability to learn quickly with a demonstrated track record of meeting deadlines
  • Strong interpersonal and problem solving skills
  • Meticulous attention to detail, organizational, and time management skills
  • Experience engaging/interacting/collaborating at all levels of an organization
  • Proficient with Microsoft Office Suite

 

Desired Qualifications:

  • Experience with Atlassian JIRA
  • Basic understanding of, or a desire to learn, cyber security operations
  • Experience working through process improvement models (CMMI, Six Sigma, etc)
  • Experience working with contractual service level agreements

 

Talent Orchard LLC is an SBA (8A), Economically Disadvantaged Woman-Owned Small Business, and Woman Business Enterprise Certified firm that provides the following services to clients in the commercial and public service sectors:

  • Human Capital
  • Professional Services
  • Accounting/Audit Readiness
  • Network/Cyber Security & IT Infrastructure
  • Software Development/Engineering

 

Established in 2010, Talent Orchard has an exceptional reputation, providing staffing solutions to time-sensitive, talent scarcity issues to deliver better talent management ROI.  Our specialty lies in the critical area of program talent acquisition and resource management, not in one narrow skillset, but across many areas of technical and functional delivery.

To learn more about our other exciting opportunities, visit our Jobs Page at www.talentorchard.com.

 

@talentorchard #cjpost @secretjobs #projectmanager #workflowmanager

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