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Network Engineer (Contract to Hire)

Job Title
Network Engineer (Contract to Hire)
Job ID
27059425
Location
Southfield,  MI 48075
Other Location
Description

Network Engineer

The Network Engineer is responsible for the day-to-day support of the local and wide area networks. The majority of the work assigned to the network engineer is task-related, providing operational support to the organization and its clients, while the remainder of the time serves for working on smaller project tasks and continuous education. The individual must be a proven self-starter with the ability to manage multiple tasks with very little supervision.

This role is expected to be at the Analyst or Associate level, internally.

 Key Responsibilities:

  • Work with the Network Team to support business critical projects and maintain high levels of service, supporting over 30 core sites globally
  • Maintain relationships with the Network Architect, vendors, and consultants to ensure that network standards and deliverables are met
  • Troubleshoot and manage calls/tickets escalated from the HelpDesk and assist with network administration
  • Troubleshoot, analyze and resolve faults in the operational network
  • Monitor systems for network alerts and events so quick response can be provided and issues can be proactively addressed
  • Perform routine hardware refreshes and software upgrades
  • Ensure routine preventative maintenance and license compliance is performed on network assets
  • Participate in the post-implementation support of new network environments (new office location, existing office relocations and/or expansions, refresh of legacy environment, integration of acquisition company network)
  • Evaluate and test software changes and updates supplied by vendors, prior to installation
  • Work with vendors, corporate IT, and other technology groups to resolve network-related issues
  • Conduct routine hardware and software audits of all supported systems to ensure compliance with established standards, policies, procedures, and requirements
  • Maintain proper change management documentation for all hardware and software modifications
  • Report progress to supervisor, including the preparation of weekly status reports
  • Participate in weekly on-call rotation
  • Participate in monthly maintenance windows
  • Perform additional tasks as assigned

 Qualifications/Requirements:

  • CCNA (preferred)
  • Minimum 3-5 years of experience
  • Bachelor’s Degree in Information Technology, Computer Science, Engineering or related field (preferred) or the equivalent in training and experience.
  • Working knowledge of layer 2 concepts such as VLANs, trunking, spanning-tree, first hop redundancy protocols (HSRP, VRRP, GLBP), and port-channels is required
  • Working knowledge of layer 3 concepts such as subnetting and IP addressing, routing protocols (BGP, OSPF, EIGRP), VRFs, and policy-based routing is required
  • Working knowledge of Cisco  routers – ISR G2, ISR 4K, and ASR series routers
  • Working knowledge of Cisco Catalyst switches - 3850, 4500, 6500
  • Working knowledge of Cisco Nexus switches - 2K, 5K, 7K, 9K
  • Working knowledge implementing and supporting DNS, DHCP, SNMP, TACACS/RADIUS, SYSLOG
  • Working knowledge of Cisco Meraki Wireless Solutions – Dashboard and MR Series access points
  • Experience with Cisco DMVPN is a plus
  • Experience with Load Balancer technologies (F5 preferred) is a plus
  • Experience with WAN Acceleration technologies is a plus
  • Experience with network monitoring and troubleshooting solutions - SolarWinds, Cisco Prime Infrastructure, and Wireshark is a plus
  • Project management experience is a plus
  • Capacity to successfully manage and prioritize simultaneous requests from start to finish
  • Excellent verbal and written communication skills
  • Ability to work under pressure and deliver results
  • Strong customer service skills and ability to interact with clients, staff, and management teams 
  • Ability to work full time in a fast-paced office environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the work day
  • Some travel required

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