SOLUTION ARCHITECT – Chicago
The Solution Architect will be responsible for providing technical pre-sales support to the Company sales team for the assigned territory. This position reports to the Director of Solution Architecture and takes direction from the Executive Vice President of Sales as well.
Provide technical sales support during sales meetings with customers.
Design and present Company’s solutions including Cloud IaaS, Network and Managed Security to various sales teams. This will occasionally require working with the local SE in a solution architect capacity to help them design appropriate solutions based on the USS services.
Lead the technical discussions in customer meetings across multiple levels and disciplines to identify business and technical needs, issues and priorities.
Strong focus on understanding customer and partner challenges, and how they can utilize Company services to support their business.
Formulate responses to customer questions concerning Company product offerings.
Design technical solutions involving new technologies such as virtualization, data center technologies. Aid in offering industry expertise and strategic thinking to leadership where it could help drive revenue in the field.
Conduct training for partners, agents and customers on Company products and services.
Partner with internal Company departments to offer the best possible customer experience.
Other projects as assigned by Company Management.
Strong knowledge of Managed Data Center Infrastructure as a Service (IaaS) and Virtualization technologies.
Considerable expertise in Computer Systems Specifications, Data Security, Disaster Recovery Planning, Firewall Systems, IP and Ethernet Wide Area Networks.
Thorough understanding of WAN Technologies including Carrier/Metro Ethernet, MPLS Layer 3 VPN, Internet access and Private Line services.
Ability to communicate how solution will incorporate into the customer network.
General knowledge of SONET services and Dense Wave Division Multiplexing.
Excellent communication and organization skills.
Ability and willingness to travel throughout sales territory which may include overnight travel.
High level of analytical ability and strong attention to detail and accuracy.
Ability to multi-task in a fast-paced environment while supporting more than one Company Sales Representative.
Ability and willingness to work will with all areas of the Company organization as well as external customers and vendors.
A BS in Computer Science/Information Systems is preferred.
Five years’ experience in managed services sales support. Previous data networking experience is required. Technical experience in a data center, ISP, or telecom environment is desired. Experience in MS Windows and Office, including Word, Excel, PowerPoint and Visio.
WORKING CONDITIONS AND PHYSICAL DEMANDS:
This position operates in a variety of environments. The majority of the time is spent in a professional office environment and this role routinely uses standard office equipment.
Valid, active driver’s license with a good driving record as defined by the Company’s current insurance provider.
Base $100k and $40k in bonus potential.
Send resumes to firstname.lastname@example.org.
Burrell Associates Executive Search (www.burrellassociates.com) is a well-respected, professional recruiting firm founded in 1986, has been retained for this company's confidential search. We specialize in placing professional candidates at all levels, executing with the strictest of confidentiality.