This is a prime opportunity for a highly experienced Customer Service/Order Entry Coordinatorl with strong communication skills to take ownership of the customer service function and join a strong team at an industry leader. This is a challenging, high-impact role and we require someone who is bright and self motivated.
The ideal candidate for this role will have strong customer service skills, essentially a customer-centric approach, team-player orientation, upbeat attitude and a willingness to get hands-on and help your team meet their responsibilities.
To be a good fit for this role, you will have:
A high school diploma or GED equivalent; some college coursework is preferred
3 to 5 years of relevant customer service experience in a B2B environment
Solid computer skills with knowledge of Windows
Experience using Microsoft Office Suite applications including Word, Outlook and Excel;
intermediate to advanced Excel skills (e.g. VLOOKUPS, pivot tables) are a MUST.
Excellent verbal and written communication skills with the ability to effectively handle escalated
customer service issues over the phone
The culture of the established team fosters creativity, customer and employee loyalty, collaboration, integrity and open communication. To join a progressive team with a long history of success, APPLY NOW!