Customer Strategy & Planning, Director Job Openings: KCO Resource Management

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Customer Strategy & Planning, Director

Job Title
Customer Strategy & Planning, Director
Job ID

Customer Strategy, Planning Director


We are working with a strong, passionate and sustainable minded food manufacturer in New England. Our client is looking for a Customer Strategy, Planning Director with a deep understanding of P&L, ROI and a strong financial background. In this newly created role this person will establish processes that are in line with what the business wishes to accomplish.

Duties and Responsibilities (including but not limited to):

  • Direct trade promotion mgmt. which includes implementation of processes, deal creation, reconciliation/deductions
  • Direct and lead a team of managers that are responsible for retailer promotions and pricing plans across all channels traditional and non-traditional
  • Up to date on category dynamics, market competition and customer priorities to define implications to trade investment plan.
  • Direct trade promotion optimization, create new processes, ROI tools and reporting.
  • Coordinate with the Sales Team & brokers to plan pricing and promotions
  • Coordinate with Demand Planning & Finance to ensure trade investments in production & financial are forecasted correctly
  • Lead the presentation of investment plans to internal departments and retailers

Required Skills/Qualifications:

  • Bachelor’s Degree is required or MBA preferred
  • 10-15 years of experience in the CPG industry, doing planning, sales finance and/or direct account management experience
  • Proven leadership experience  
  • Ability to travel 40-50%
  • Strong planning & organization skills
  • Self-starter, entrepreneurial minded, excellent problem solver
  • Excellent ability to create a collaborative cross functional environment across all departments
  • Experience working with stakeholders
  • Communication and presentation skills are superior



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