Customer Care Specialist - Permanent Mansfield, MA,  RI Current Openings

Current Openings

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Customer Care Specialist - Permanent

Job Title
Customer Care Specialist - Permanent
Job ID
27049276
Location
Mansfield, MA,  RI
Other Location
Description

We are hiring for a Customer Service Team Lead. This position will involve administrative and customer service responsibilities for a manufacturing company in the Providence,RI area. The ideal candidate will be hardworking, determined, and motivated to succeed.

Responsibilities include, but are not limited to:

  • Answering customer inquiries and taking orders via phone or email
  • Assisting in sales, order fulfillment, or returns when applicable
  • Work with businesses/vendors for required orders
  • Handling and analyzing of reports with Excel
  • Supervising the order process
  • Resolve all customer concerns and complaints promptly
  • Provide pricing and delivery information

Requirements:

  • Associates degree preferred.
  • Knowledge of Microsoft Office Software.
  • 3-5 years previous experience in a customer service supervisor role.
  • Must possess a great attitude and be very prompt and professional.

Please send resume to apply.

Required Skills

ERP/Admin
Openings
1
Pay Range
$15.00   Hourly to $20.00   Hourly

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