The Network Operations Manager plays a critical role in managing the entire end to end operational lifecycle of services and infrastructure. The Network Operations Manager role is to work collaboratively with operational, infrastructure and customer facing functions to help ensure the stable operation, reliability, and security of our Network services and infrastructure. The Network Operations Manager is responsible for Incident management, reporting, process implementation, service delivery, and compliance as well as mentor and train the support teams to the highest level to support multiple technologies and services in a consistent and measurable fashion. The Network Operations Manager will work closely, and with minimal supervision, with operations and business teams and will provide guidance and input into strategic direction/development of core network services and infrastructure monitoring and support.
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Cloud / Data Center / Telco