At Trilogy Spa Holdings, we hire individuals who exude an entrepreneurial spirit and want to apply their craft. We strive to create a culture of inclusion, opportunity and acceptance that is reflective of the diversity in our marketplace and communities. Both our property operations teams and corporate staff are the best of the best within the hospitality industry, and receive competitive salaries, extensive benefits and excellent opportunities for promotion. Our commitment is to help you fulfill your dreams and reach your goals.
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If you are experienced and passionate about your trade, are looking to work for one of the best in the industry, and are capable of delivering exceptional service to our guests, we'd love to have you join our team! We are looking to hire Massage Therapists for our luxury spa, The Spa at the Carlyle Hotel, one of New York City's most iconic hotels.
Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric and performance optimized branded spas in the hospitality industry. Trilogy creates environments where real spa entrepreneurs want to apply their craft. Our commitment is to help you fulfill your dreams and reach your goals.
The ideal candidate desires to be a Partner at Trilogy, not merely an employee. We are seeking someone who wants to make a difference in the lives of our Guests, hotel Partners and owners. If you are driven to succeed and proud to serve others, we want you as part of our team!
“Trilogy inspires those who make our Guests Healthy and Happy”
The Massage Therapist will uphold and maintain the standards of the Spa and luxury service in all interactions with guests and staff. The employee will be expected to follow the established Spa guidelines for body care programs and services. The successful individual will also contribute to the development and improvement of procedures and treatments.
Responsible for providing all guests with customized personal attention that meets and exceeds all of their needs. Must be comfortable anticipating a guest’s needs and discussing any guest concerns and be responsible for addressing any extra details required to go above and beyond the guests’ expectations. The effective Massage Therapist will resolve guest challenges with effective solutions and a bit of imagination, while being mindful of delivering consistent service.
- Must be polished, professional, and have a strong command of both written and verbal English.
- Must have a High School Diploma or the equivalent and at least of 1-3 years of Spa Massage experience.
- State Board approved license/certificate to practice in New York
- Candidates must also be authorized to work in the US.
- Must be able to work a flexible schedule (nights, weekends, and holidays) and must also be available on an "on-call" basis, if needed.
Service Commission + Gratuity + Retail Commission