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Clinical Assistant - LPN
- Job Title
- Clinical Assistant - LPN
- Job ID
- Philadelphia, PA 19139
- Other Location
- Cobbs Creek
About CityLife: CityLife Neighborhood Clinics… Improving health block by block… It’s a movement! CityLife is changing how members should think of primary care. Like the old family doctor, primary care is the first place to go for all your health needs. A primary care physician has been the first stop to diagnose & treat illness. Now, primary care is still where you go when you are sick & want to feel better, but also when you need help with the health care system & when you are well & want to get healthier.
Only you can improve your health, but you do not have to do it alone. At CityLife, we know health is more than just physical, which is why we have a care team in place to take care of the whole you, as a person, and not as a condition! The minute you walk in the door, a warm family feel not only makes you feel cared for, but comfortable. At CityLife, you not only have a doctor, but a whole team of health care professionals built around you and your needs! The health care system is hard to navigate, and at CityLife, we know that. That is why we have made it our mission to make health easier by offering same-day visits, walk-in care and so much more!
The Clinical Assistant - LPN is responsible for assisting the Primary and Urgent Care teams with the evaluation and management of all patients of the clinic. Duties include conducting screeners and assessments, entering data into EMR system, drawing blood and assisting with the clinic flow. The Clinical Assistant is also responsible for performing laboratory tests and processing/prepping lab samples, as well EKG’s and spirometry as well as assisting other team members with clinical care functions.
- Identifies the health maintenance needs before welcoming the member to the exam room.
- Previews the schedule in advance, re-evaluates it throughout the day; tracks the flow of the clinic schedule to keep team on track and on time.
- Performs all relevant medical tasks to include collecting vital signs, phlebotomy, performing EKGs and other minor diagnostics/treatments, administering injections and routine immunizations, assisting Provider with minor procedures, quality control testing, and maintaining CLIA waiver log, etc.
- Prepares member charts up to and including DIs, referrals, preventative screeners, labs, and DMEs.
- Gathers personal and clinical information from member, readies paperwork and forms, then communicates this information to the rest of the care team.
- Participates in developing and updating of the care plans for members to ensure accurate tracking of member’s medical treatment.
- Inputs orders according to the Provider’s written orders.
- Communicates with members and their family to put them at ease.
- Maintains medical supply inventory for clinic; ensures member rooms are fully stocked with the appropriate supplies.
- Processes various types of medication refills.
- Schedules patient appointments according to provider availability and preference and communicate changes to clinical staff, per scheduling guidelines.
- Processes patient referrals according to Provider instructions.
- Answers transferred calls to answer member questions and communicates concerns/needs to clinical staff.
- Manages incoming and outgoing information/records received from specialists, hospitals, and emergency rooms.
- Accurately updates patient information in the EMR system (i.e. demographics, contact preferences, insurance information etc.).
- Works in partnership and develops strong professional relationships with team members; collaborates with entire care team to ensure member’s healthcare needs are being met.
- Maintains member privacy at all times by following HIPAA guidelines.
- All other duties as assigned by leader.
- Graduate of an accredited school of Nursing
- Valid registration/certification as an Licensed Practical Nurse or Medical Assistant in the state of Pennsylvania
- Must submit to background check and pre-employment and random drug screens
- At least 1-2 years recent experience in urgent care, emergent care, or physician office environment
- Experience in phlebotomy/venipuncture
- Communicate effectively with Providers and others to resolve issues
- Ability to demonstrate reliability and responsiveness to members, families and team members
- Works collaboratively across disciplines and administrative functions across the organization and in the community
- Shares and receives information, concerns and feedback in a supportive manner