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Career Opportunities

Network Administrator

Job Title
Network Administrator
Job ID
Southfield,  MI 48075
Other Location

The Network Administrator is responsible for the day-to-day support of the local and wide area networks.  The majority of the work assigned to the network engineer is task-related, providing operational support to the organization and its clients, while the remainder of the time serves for working on smaller project tasks and continuous education. The individual must be a proven self-starter with the ability to manage multiple tasks with very little supervision.

Key Responsibilities:

  • Provide first-level network triage and troubleshooting for all trouble tickets, escalating up to Engineering when appropriate
  • Perform all required operational maintenance and troubleshooting of supported systems
  • Troubleshoot, analyze and resolve faults in the operational network
  • Proactively monitor network health with various monitoring tools
  • Work with the Network Team to support business-critical projects and maintain high levels of service, supporting 30 core sites globally
  • Maintain relationship with the Network Architect to ensure that network standards and deliverables are met
  • Analyze, test, document, and support the global data technologies
  • Participate in the post-implementation support of new network environments (new office location, existing office relocations and/or expansions, refresh of legacy environment, integration of acquisition company network)
  • Work with vendors, corporate IT, and other technology groups to resolve problems
  • Conduct routine hardware and software audits of all supported systems to ensure compliance with established standards, policies, procedures, and requirements
  • Maintain proper change management documentation for all hardware and software modifications
  • Report progress to supervisor, including the preparation of weekly status reports
  • Ensure all IT equipment complies with industry and regulatory standards
  • Perform routine preventative maintenance and license compliance
  • Participate in weekly on-call rotation
  • Participate in monthly maintenance windows
  • Perform additional tasks as assigned


  • CCNA (preferred) 
  • Minimum 2 years of experience
  • Associates Degree in Information Technology, Computer Science, Engineering or related field is preferred; work experience and background will be considered in lieu of formal education
  • Working knowledge of layer 2 concepts such as VLANs, trunking, spanning-tree, first hop redundancy protocols (HSRP, VRRP, GLBP), and port-channels
  • Working knowledge of layer 3 concepts such as subnetting/IP addressing and routing protocols (BGP, OSPF, EIGRP)
  • Working knowledge of Cisco  routers – ISR G2, ISR 4K, and ASR series routers
  • Working knowledge of Cisco Catalyst switches – 3650, 3850, 4500, 6500
  • Working knowledge implementing and supporting DNS, DHCP, SNMP, TACACS/RADIUS, SYSLOG
  • Working knowledge of Cisco and Meraki Enterprise Wireless Solutions – 5500/2500 Series WLC, 35xx/37xx Series access points, Meraki Dashboard and MR42 access points
  • Experience with Cisco Nexus switches - 2K, 5K, 7K, 9K - a plus
  • Experience with Cisco DMVPN is a plus
  • Experience with Load Balancer technologies (F5 preferred) is a plus
  • Experience with WAN Acceleration technologies is a plus
  • Experience with network monitoring and troubleshooting solutions - SolarWinds, Cisco Prime Infrastructure, and Wireshark is a plus
  • Strong customer service skills and ability to interact with clients, staff, and management teams
  • Capacity to successfully manage simultaneous requests from start to finish
  • Excellent verbal and written communication skills
  • Ability to work under pressure and deliver results
  • Ability to multi-task and prioritize multiple objectives and initiatives
  • Professional, business-focused attitude
  • Act as a strong team player

No travel required

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