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Manager of System Shared Services

Job Title
Manager of System Shared Services
Job ID
Phoenix,  AZ 85034
Other Location

Career Evolutions is searching for a Manager of System Shared Services for a fast-growing company headquartered in Phoenix, AZ. Full-time, direct-hire opportunity with compensation up to $85,000.

As a Manager of System Shared Services you will be responsible for leading the Systems Shared Service team to implement effective system configuration design and support for complex sales, marketing, and call center applications to support demand generation, digital marketing, inside sales, and marketing analytics. You will guide and mentor the team through best practice approaches on system configuration design and how to evaluate and meet business requirements with system configuration capabilities. You will implement effective processes and controls to ensure system setup and the data loaded into the systems will meet internal, client and analytical expectations.   

Knowledge, Skills, and Abilities:

  • Ability to effectively express (through writing or spoken word) ideas and information using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience
  • Skilled at increasing performance and results through leadership and motivation
  • Ability to be visionary in the application of technology to improve services and productivity
  • Able to clearly articulate business decision drivers, costs and benefits with senior executives and decision makers
  • Able to integrate technology into the workplace and improve program effectiveness in an efficient and cost-effective way
  • A proven understanding of desired results and effective systems that can achieve the goals of the team and the organization
  • Ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law
  • Skilled at combining ideas in unique ways or making connections between disparate ideas
  • Able to make effective decisions and achieve desired results in the midst of major change
  • Ability to research, interpret, and report on market/business trends for the purpose of formulating policy and strategy
  • Skilled at leading others to question established work processes or assumptions and challenging them to ask "why" until cause is discovered
  • Skilled at developing proposals for customer and effectively articulate the benefits in writing as well as in person when visiting the customers

Qualifications & Experience:

  • Bachelor’s degree required, Master Degree in Computer Science a plus
  • Minimum 5-7 years of hands-on management experience preferably in Print and/or Media industry, including significant exposure to infrastructure, cloud, and application development environments
  • Self-motivated, flexible, team partnering and collaborative orientation, adaptable with management at various levels.
  • Ability to execute and direct company’s strategic vision
  • Proven track record of developing and fostering relationships with customers and suppliers
  • Experience working with vendors and channel partners, and with contract reviews and negotiations
  • High degree of Analytical and Quantitative skills and documented Leadership, Organizational, Interpersonal and Team Management skills

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