JOB PURPOSE:

Design, develop, code, test and debug software.  To provide general business and technical support on high complexity software applications & databases for the trucking and logistics department.
 
KEY RESPONSIBILITIES:
 

• Clarify user needs/business problems and determine most effective programming solutions
• Develop technical and functional specifications, screens & reports
• Design, test, build, modify and support complex applications, interfaces to internal & external systems, and databases using appropriate development tools, programming and scripting languages
• Develop code using appropriate programming languages and toolsets
• Set up appropriate test environments for testing all aspects of new code and move changes into production following established change control procedures
• Lead support of externally developed applications; manage the vendor technical relationship for effective application support
• Participate in projects with IT and business staff to assist or lead definition of project scope, development of project & implementation plans
• Prepare unit test plans and test software; assist users with testing; make setup or program changes as necessary to resolve issues and ensure trouble-free operation
• Troubleshoot issues relating to program setup, user access, security and system functionality
• Create technical and user documentation for testing, implementing, and supporting applications
• Develop, coordinate, and facilitate software installation plans
• Assist defining and maintaining compliance with all audit and SOX initiatives.
• Lead efforts to research and evaluate software problems and resolve issues
• Provide guidance and direction to other programmers
• Perform all duties in accordance with safety rules and regulations
• Perform other duties as necessary

  
QUALIFICATIONS:
 
Knowledge, Skills and Abilities:
 

• Demonstrated experience in implementing and maintaining major vendor packages and SaaS (Software as a Solution) solutions.
• Strong understanding of the trucking and logistics industry (optional)
• Knowledge TMS (Transportation Management Systems) such as McLeod, PC*Miler, and TransWorks (optional)
• Experience in financial applications such as Accounts Payable, Accounts Receivable, or General Ledger
• Demonstrated knowledge of implementing interfaces to SAP (or other large ERP) systems
• Demonstrated ability running small to medium-sized application implementation projects including creating project charters, project plans, design and functional specifications, risk analysis documents, change management documents, User Acceptance testing, and Lessons Learned documents.
• Demonstrated ability to lead or be key IT participant in vendor selection, vendor management, disaster recovery, and business continuity plans.
• Demonstrated knowledge of relational database concepts and designs
• Effective PC skills using Microsoft Office toolset
• Effective written and verbal communication skills
• Very strong problem solving & analytical skills
• Demonstrated extensive knowledge of the applications supported and operating system(s) utilized
• Demonstrated advanced SQL capabilities.  Experience with SQL Server and SSIS.
• Demonstrated EDI and Crystal Reports capabilities (optional)
• Demonstrated advanced troubleshooting capabilities and using a ticket/incident tracking systems.
• Demonstrated experience database upgrades
• Ability to learn and apply new technologies
• Ability to work effectively in a team environment and take on a leadership role