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Programmer Analyst

Job Title
Programmer Analyst
Job ID
27005522
Location
Nashville,  TN
Other Location
Description

JOB PURPOSE:

Design, develop, code, test and debug software.  To provide general business and technical support on high complexity software applications & databases for the trucking and logistics department.
 
KEY RESPONSIBILITIES:

 

  • Clarify user needs/business problems and determine most effective programming solutions
  • Develop technical and functional specifications, screens & reports
  • Design, test, build, modify and support complex applications, interfaces to internal & external systems, and databases using appropriate development tools, programming and scripting languages
  • Develop code using appropriate programming languages and toolsets
  • Set up appropriate test environments for testing all aspects of new code and move changes into production following established change control procedures
  • Lead support of externally developed applications; manage the vendor technical relationship for effective application support
  • Participate in projects with IT and business staff to assist or lead definition of project scope, development of project & implementation plans
  • Prepare unit test plans and test software; assist users with testing; make setup or program changes as necessary to resolve issues and ensure trouble-free operation
  • Troubleshoot issues relating to program setup, user access, security and system functionality
  • Create technical and user documentation for testing, implementing, and supporting applications
  • Develop, coordinate, and facilitate software installation plans
  • Assist defining and maintaining compliance with all audit and SOX initiatives.
  • Lead efforts to research and evaluate software problems and resolve issues
  • Provide guidance and direction to other programmers
  • Perform all duties in accordance with safety rules and regulations
  • Perform other duties as necessary

  
QUALIFICATIONS:
 
Knowledge, Skills and Abilities:

 

  • Demonstrated experience in implementing and maintaining major vendor packages and SaaS (Software as a Solution) solutions.
  • Strong understanding of the trucking and logistics industry (optional)
  • Knowledge TMS (Transportation Management Systems) such as McLeod, PC*Miler, and TransWorks (optional)
  • Experience in financial applications such as Accounts Payable, Accounts Receivable, or General Ledger
  • Demonstrated knowledge of implementing interfaces to SAP (or other large ERP) systems
  • Demonstrated ability running small to medium-sized application implementation projects including creating project charters, project plans, design and functional specifications, risk analysis documents, change management documents, User Acceptance testing, and Lessons Learned documents.
  • Demonstrated ability to lead or be key IT participant in vendor selection, vendor management, disaster recovery, and business continuity plans.
  • Demonstrated knowledge of relational database concepts and designs
  • Effective PC skills using Microsoft Office toolset
  • Effective written and verbal communication skills
  • Very strong problem solving & analytical skills
  • Demonstrated extensive knowledge of the applications supported and operating system(s) utilized
  • Demonstrated advanced SQL capabilities.  Experience with SQL Server and SSIS.
  • Demonstrated EDI and Crystal Reports capabilities (optional)
  • Demonstrated advanced troubleshooting capabilities and using a ticket/incident tracking systems.
  • Demonstrated experience database upgrades
  • Ability to learn and apply new technologies
  • Ability to work effectively in a team environment and take on a leadership role

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