Conexess – Conexess Design Skip to main content

Call Center/Fraud Prevention Representative (100% Remote) - Contract

Job Title
Call Center/Fraud Prevention Representative (100% Remote) - Contract
Job ID
1029011
Location
Springfield,  MO 65804
Other Location
77069
Description

Title: Call Center/Fraud Prevention Representative
 

Shift Opening - TBD


Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 150+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies, to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record

Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project based work.

Job Description

Conexess is looking for a contractor to assist in our Fraud Prevention Department (High volume call center environment).  They will  perform non-complex risk analyses in order to protect customer accounts and assets.  The contractors will be required to work weekends and Holidays (3-4 per calendar year).  This does have potential to go longer and turn into contract-to-hire for the right individuals.  

Shift Openings:  TBD

MINIMUM QUALIFICATIONS

  • 1 year of call center experience.

ESSENTIAL FUNCTIONS

  • Monitors and analyzes customer account transactions to detect suspicious activity and protect customer accounts and assets.
  • Examines accounts for fraudulent/erroneous information, evaluating potential loss situations.
  • Scores and identifies transactions for potential fraud.
  • Identifies and assesses risks and threats to assets.
  • Contacts customers when potential fraud or risk has been identified to verify account activity.
  • Takes corrective action in the event of fraudulent activity.

#LI-NW1

Option 1: Create a New Profile