Sr. Systems Analyst
 
Position Description
 

• Participates in the requirements development for applying business needs to technical applications. May be involved with various aspects of the requirements design process.
• May define and document internal and external user interfaces and support system and data requirement clarification and definition.
• May support prototyping activities that will validate business requirements, solution definition and minimize risk.
• Works directly with team members from business sectors and the applications development team.
• May assist in quality assurance and defining testing strategy and risks.
• Uses a broad and deep understanding of technical concepts in multiple specialized fields to develop solutions to problems and critical design issues.
• Work assignments are typically focused on critical products for the organization.
• Works independently and will likely supervise the work of lower level personnel or vendor resources. Understands company goals and practices and applies them when resolving a variety of problems. Receives only general instructions on new work.
• Uses judgment and creativity and sound technical knowledge to obtain and recommend solutions.
• May interface with senior management to convey information.

 
Job Responsibilities
 

• Makes a commitment to ensure that a customer's needs are met by taking personal responsibility for service and quality.
• Appreciates that how each customer views satisfaction may vary depending upon their specific needs.
• To the extent that it is reasonable, goes the "extra mile" to make sure that each individual's needs are met.
• Follows up to monitor satisfaction and responds to additional requests or problems quickly.
• Tailors the information to appeal to the level and interest of others (e.g., appeals to reason, data, uses concrete examples) and prepares for others questions or reactions.
• Provides constructive feedback to the team, suggesting actions to improve individual and team performance.
• Assists the team to accomplish its goals beyond his/her assigned work.
• Outlines potential cost/savings outcomes of technology use.
• Troubleshoots or addresses significant limitations or problems of technology applications.
• Understands how the IT group operates and how his/her role meets customer needs and creates value.
• Understands how Our company operates and the interactions between departments and customer groups.
• Decides what to do based on the situation.
• Adapts working style to fit the environment, group, or project.
• Uses several analytical techniques to break apart complex problems into component parts.
• Uses several analytical techniques to identify several solutions and weighs the value of each.
• When faced with critical problems or issues, acts decisively.
• Does not over-analyze the problem or not act in the hope that the problem will resolve itself.
• Responds in a way that will improve the standing of Our company.
• Takes initiative to work on challenging or "stretch" work assignments.
• Takes full advantage of opportunities to develop his/her skills.
• Uses feedback constructively to increase work performance.

 
Qualifications
 

• BS and 8 + years or equivalent Knowledge of the system requirements definition (RD) processes and modeling methods and tools.
• Knowledge of conceptual and logical modeling.
• Ability to coach and mentor other lower level business systems analysts.
• Ability to support prototyping activities that will validate business requirements and solution definition Ability to apply general organizational.
• Knowledge of the business and systems processes in problem analysis.
• Knowledge and experience in Salesforce system implementation experience including custom APEX and Visualforce solutions.
• Familiarity with Salesforce.com Integration components (API's, Apex Controllers, Apex Web Services, Apex callouts, outbound messaging and Data loaders).
• Ability to work with functional leads to transform and develop new requirements into Salesforce.com design and implementation.
• Ability to manage multiple development activities & projects.
• Ability to think critically and develop high quality project deliverables and ensures technology solution meets requirements.
• Key technologies include: SalesForce Service Cloud, J2EE, SOA, MS SQL, Oracle RDBMS, and Data Stage. Must possess excellent verbal and written communication skills.

Our History:
From our start in 2009, Conexess has established itself in 4 markets, employing nearly 150+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500 companies, to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record.

Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project based work.