Customer Service Rep- Kentwood, MI (Contract-to-Hire)
- Job Title
- Customer Service Rep- Kentwood, MI (Contract-to-Hire)
- Job ID
- 1010649
- Location
- Kentwood, MI
- Other Location
- Description
-
Conexess:
Most great success stories have a humble beginning, Conexess is no different.
Starting with two people working from their homes in 2009, Conexess has flourished over the years, establishing office locations in four markets: Nashville, Detroit, Orlando & Dallas.From these established markets, Conexess employs 150+ individuals across the nation. Our client base ranges from small-mid range companies to Fortune 500 companies. For the majority of the small-midrange companies, we are their exclusive staffing provider due to our outstanding track record.
Customer Service Rep. (3 Openings)
Contract-to-Perm Opportunities! Point of contact for customers who have problems or questions about a product or service. Customer service representatives are usually provided with the means to answer the most basic questions. Bilingual preferred.
Prefer experience within a call center environment.
Calls candidates may anticipate:- To make a full payment or discuss payment arrangements on a bill
- To update / give new insurance information and request a re-bill of an account being billed
- Patients call to ask why they are getting a bill when they did not expect one